Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-harlingen-texas.primarycareaid.com (hereafter referred to as ‘Mobility Assistance Harlingen Texas’, ‘we’, or ‘our’). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies which govern data collection and usage. We encourage users to review these policies before engaging with any external services.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our website(s) linked to this privacy statement
  • Subscribing or unsubscribing from our communications, including newsletters, emails, calls, and text messages

Personal Data Collection

We collect various categories of personal information, which include:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Data required for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of your financial dealings with us, such as transaction history and balance information.
  4. Purchase Information: Details about products or services purchased from our platform, including order numbers and purchase timestamps.
  5. Mobile Device Identifiers: Unique identifiers assigned to mobile devices for the purpose of analytics and improved user experience.
  6. Location Data: Geographic data provided by your device when using our location-based services.
  7. Feedback: Comments, reviews, or responses you submit to us, which can include personal details.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms for the purposes outlined in this policy.
  9. Product Information: Data related to products you interact with or purchase on our site.

We obtain this information through various means, including direct user input, automatic logging files, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies for:

  • Strictly Necessary: Ensuring the basic functionality of our site and services.
  • Preference: Remembering your preferences and settings to provide a personalized experience.
  • Analytics: Tracking aggregated data for analytics purposes, allowing us to understand user behavior and improve our platform.

Users can manage their cookie preferences through our Cookie Manager, giving them control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Mobility Assistance Harlingen Texas implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data in transit and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our security protocols.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your information.
  • Erasure (also known as ‘right to be forgotten’).
  • Restriction or objection to the processing of your data.
  • Right to data portability.
  • The right to withdraw consent at any time.
  • The right to file appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact us using the channels provided in this policy.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and revised policies will be posted here.

Contact Information

For any questions regarding privacy, data-related requests, unsubscribe requests, or if you wish to exercise your rights as outlined above, please contact us: